How to buy plants?
In order to buy plants, you need to register. You can do so by clicking the icon in the top right corner. In the right side of the screen under the word “Registration” enter fields with your email adress and create a password. After this you will need to answer a series of questions and enter a delivery adress and the phone number for notifications about your order. If after registration you didn’t receive verification email, check your “Spam” folder. If you still didn’t receive the verification email, try registering again and check your email.
How many plants of one species can be bought?
If you want to buy one plant, you need to press on the cart icon under the image or “Add to cart” button on the plant page. In your cart you can see, that only one plant was added. You can change the how many of this plant in the cart using arrows, or by changing the number near the plant name, but if you choose a number higher than there is stock, you will get an error message. After the changes you will need to update the cart to get the new price. By pressing the cart icon in the right hand corner, you can see the full list of plants in your order.
How to place an order?
You will need to press the “checkout”, and fill the delivery adress and choose the payment method. After this you will receive the confirmation email for your order.
How to find other plants?
In the plants catalog you can search with “Find plants” field in the left part of the screen. You will need to enter the first 3 or more letters of the name, or the full plant name.
What products you can find on the website?
In our shop you can find not only plants but also: seeds, pots and souvenirs.`
All plants are packed with care and a lot of dry napkins to prevent any damages during the trip. During the cold season we additionally pack them into styrofoam to protect them from low temperatures.
For customers in Bulgaria we delivery with Econt and Speedy for customers in EU we deliver with Econt/Speedy/Interlogistica and it takes up to 7-10 days in general. For customers from Turkey and Ukraine we offer in-country delivery. For more details you can contact us via email to get more info about this service. For customers outside EU we suggest DHL delivery as for now it is the only fast and safe one. We can also deliver via Bulgar Post but you should understand that in this case your box might travel up to 20-40 days and we can’t influence on it. It will come to you anyway but with some delays due to less flights in general.
Our delivery prices are calculated accordingly and if you have any questions you can contact us directly.
Phyto- and CITES certificates.
If you are EU customer you don’t need any additional documents. For all non-EU orders cost of phyto certificate is included for all plants (13 euro) and is important for safe travel of the plants. It will help you to get plants in time and to go via all procedures in your country legally and quickly.
CITES is necessary for all ariocarpus plants and some of Euphorbia plants for all non-EU customers. Customers from Mexico and USA need to arrange import permit for these species BEFORE we deliver them. So please, contact your CITES authorities to get permit before we send the order to you and also you’ll need CITES from our side. To prepare it we will need 2 weeks. So if you order these kind of plants please be patient while we prepare all necessary documents.
When your order is sent you receive email with tracking number from us and can trace it online.
If you have any questions about delivery please contact us directly via email.